Bus companies & links

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Bus companies

Contact details for bus companies operating in the Darlington and South Durham area are listed below. Questions or comments regarding the operation of a local bus service should be made direct to the relevant bus company. 


Arriva Customer Services
phone;  0344 800 44 11
Arriva website [external link] 

Central Coaches

Finchale Road
Newton Aycliffe 
phone:  01325 300 604

Go North East

Go North East Customer Services
Freepost NT 2674
phone:  0845 60 60 260
email:  customerservices@gonortheast.co.uk
Go North East website [external link] 

JSB Travel 

13 Hillside Road
Bishop Auckland
County Durham 
DL14 8LS 
phone:  01388 458099

Procters Coaches (Dales & District)

Tutin Road
Leeming Bar Industrial Estate
Leeming Bar
North Yorkshire
phone:  01677 425203
Procters Coaches website [external link] 

Scarlet Band Bus and Coach Ltd

Welfare Garage
Station Road
West Cornforth
Co Durham
DL17 9LA
phone:  01740 654247
Scarlet Band website [external link] 

Stagecoach in Teesside

Church Road
Stockton on Tees
TS18 2HW
phone:  0191 566 0231


Stagecoach Teesside website [external link]


Stagecoach in Hartlepool

8 Market Place
TS24 7SB 
phone:  0191 566 0231


Bus service operators' grant

From 1 January 2014, the Department for Transport (DfT) have paid an annual grant to Local Authorities in England (including Darlington) to replace the “Bus Service Operators' Grant” for tendered services which, up until this time, had been paid direct to the bus operators.

As part of the grant conditions, Darlington is required to report on how they have made use of these funds by completing a short survey issued by the DfT, details of which can be found below.

Darlington Borough Council BSOG Report 2017

Easy access buses

All buses in Darlington and South Durham are low floor easy access, which means that the bus "kneels" down level to the kerb making it easy to board the bus with a mobility scooter or if you are travelling with children in a pushchair.

With a bit of preparation and planning, people with a disability can travel safely and with confidence on the bus.              

There are a range of resources that can help you prepare to travel. For general advice and articles about travelling on public transport with a disability you may find the Disabled Travel Advice [external link]  site helpful.

Before you travel, it is advisable to check that the bus route you wish to take is accessible.  For more information about whether your service is accessible contact the relevant bus company directly. Bus company contact information is found here.

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